At Rillani, we want you to be completely satisfied with your purchase.
Returns
We accept returns within 7 days of delivery if the product:
- Is unused and in original condition
- Includes original packaging and tags
- Has no signs of damage, wear, or alteration
Exchanges
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order.
Non-Returnable Items
Items that show signs of use, damage, or modification may not be eligible for return or exchange.
Return Process
To request a return or exchange, contact us at:
Email: Rillaniglobal@gmail.com
Please include:
- Order number
- Reason for return
- Photos (if applicable)
Our team will guide you through the process.
Refunds
Approved refunds will be processed after the returned product has been inspected. Shipping charges may not be refundable.